Starting at the top The strap is useless it doesn't have enough padding to carry a heavy load replaced it first week.
Next you you have a very butch and well padded handle. This works great easy to grab and comfortable on the hand. The only draw back is that it interferes with the zipper of the computer compartment.
The back 2 pads which hold the bag on you hip and they real work the bag seamed not to bounce around as much. the bag has a pass thru for riding on top on a roller bag handle or zipped shut for an open pocket in the back.
Computer compartment is a little on the small side (I have a 15" mac and it barely fits). But it is well padded and the strong zipper.
Top flap has 3 pockets and a Velcro area. The Velcro area holds an ID holder which works OK I've never moved it so I don't see what the deal is. 2 pocket are 2 1/2" wide, 4 1/2" long, 3/4 deep flap close. You can slip your phone/PDA into it easily wallet and watch in the other (going threw security). The 3rd pocket is VERY small 3"x2" with a zipper. This pocket is pretty useless the only thing I put in here is a flash drive & chapstick. If Blackhawk is listening I would expand this pocket UP to underneath the id Velcro and make it the size of an envelope so you could slide a boarding sleeve into it move the ID Velcro to the out side of that.
Under the flap is a clear plastic area that you can slide paper (boarding pass or itinerary). The problem is that it is smaller then an 8 1/2" piece of paper. So again if Blackhawk is listening please make it bigger.
Next is a pocket for pens and pencils with a bigger zipper pocket behind probably 6"x9".
The Main compartment is a little to small. Also the opening is cut funny it is smaller then the bag it self. I assuming that this is to keep weather out of the bag but it is kind of over kill if you ask me.
On either end are 3 pockets. 2 at one end are mess good for a water bottle. the other end is material I put my sunglasses in there that is about it.
Overall it is a good bag but it could be better. If don't carry a lot and are looking for a TOUGH bag get it.
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15" laptop barely fits the bag. I have to force my small laptop in the pocket and the pocket padding is very hard. Would be better for an iPad. Front pockets are too small to be practical. Carry handle interfears with the zipper on the laptop pocket and usually takes two hands to make work properly. There is a heavy plastic fabric (grey in color) inside the front flap that is very stiff in warm weather. I will be interested to see what is is like in cold conditions. I don't like this bag very much.
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